We hand-block and hand-trim all our hats in the little workroom behind our store. Materials are often rare or vintage. We have no inventory -- your hat will be made just for you. You are, in effect, getting a custom-made hat at ready-to-wear prices. So keep in mind:
Fit: Measure your size in inches with a soft tapemeasure placed loosely around your head about an inch above your eyebrows. Round upward to the nearest 1/8". The chart below is for guidance only; women's and men's sizes don't correlate exactly.
Small: 21" to 21-7/8" (men's 6-5/8 to 6-7/8)
Medium: 22" to 22-1/2" (men's 7 to 7-1/8)
Large: 22-5/8" to 23-3/8" (men's 7-1/8 to 7-3/8)
XL: 23-1/2" to 24-1/2" (men's 7-3/8 to 7-5/8)
Timing: Most styles can be shipped within 2-3 weeks. If you have a deadline or need a rush, tell us and we'll advise if we can accommodate you.
Returns: We do not give refunds, but we do stand behind our quality and craftsmanship. If you are dissatisfied with some aspect of your hat, please let us know within 7 days of receipt. We'll tell you how to return if for adjustment at our expense.
Custom orders -- by appointment:
We can custom-design your hat if you:
-- Like a style that's not listed in your size or color
-- Need a knockout hat for a wedding or any special occasion
-- Have an image in your mind, a picture, or a vintage hat you'd like to reproduce
-- Have always thought you "don't look good in hats"
-- Are too big or to small to ever get a hat that fits properly
-- Want a one-of-a-kind hat
-- Need a couture look to complement a particular outfit
Send us a photo, email or call; we'll create the hat of your dreams! Cost for a custom hat starts at about 10% above the prices listed for our regular styles. Please contact us for an appointment in advance if you'd like come to the store to place a custom order.
Bridal:
Bridal consultations are done by appointment only.